Privacy Policy

Last Updated: June 17, 2026

This Privacy Policy describes how we collect, use, store, and protect your personal information when you access or use our website and applications ("Platform"). By using the Platform, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Register for an account (name, email address, password)
• Complete or update your profile
• Submit forms, messages, or other content through the Platform
• Make a purchase or provide payment and billing information
• Contact us with inquiries, support requests, or feedback

Information Collected Automatically

When you use the Platform, we may automatically collect:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device information
• Pages visited, features used, and time spent on each
• Referring and exit URLs
• Cookies and similar tracking identifiers

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform and its features
• Process transactions and send related confirmations
• Create and manage your account
• Respond to your inquiries and provide customer support
• Send administrative notices, including service updates, security alerts, and policy changes
• Analyse usage patterns to improve functionality and user experience
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms

3. Legal Basis for Processing

We process your personal information based on one or more of the following grounds:

• Performance of a contract: Providing the services you signed up for
• Consent: Where explicitly given (e.g., marketing communications)
• Legitimate interests: Improving our services, preventing fraud, ensuring security
• Legal obligation: Compliance with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share it in the following circumstances:

• Service providers: With trusted third parties who help us operate the Platform, including hosting providers, payment processors, analytics services, and technology partners who develop and maintain our software. These providers are bound by contractual obligations to protect your data and may only process it on our behalf.
• Legal requirements: When required by law, regulation, subpoena, or court order
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Safety and rights: To protect the rights, safety, or property of our users, ourselves, or the public
• With your consent: When you have given us explicit permission to share your information

5. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential functions: Authentication, session management, security, and user preferences
• Analytics: Understanding how users interact with the Platform to improve the experience
• Marketing: Measuring the effectiveness of campaigns and referral sources

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your information, including encryption in transit (HTTPS), secure data storage, access controls, and regular security assessments. While we take reasonable precautions, no system is completely secure, and we cannot guarantee absolute protection against unauthorised access.

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymise it. Account data is retained for the duration of your account and a reasonable period after closure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal retention requirements)
• Restrict or object to certain processing activities
• Receive your data in a portable, machine-readable format
• Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the details at the bottom of this page. We will respond within the timeframe required by applicable law.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Third-Party Links and Services

The Platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing them with your information.

11. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through the Platform or via email. The "Last Updated" date at the top reflects the most recent revision. Continued use of the Platform after changes constitutes acceptance.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the contact form on our website or by reaching out to our support team.